Reimagining and Redesigning Future of Insurance

Team Kapylon

The Kapylon core team brings over 20 years of extensive experience in insurance technologies and solutions. Our expertise spans various insurance LOBs, including Life, Annuity, P&C, and Retirement Services. We excel in navigating leading platforms and products in the insurance industry, such as WMA, NBA, CyberLife, LifePro, and more. Our transformative impact extends to critical business domains, including New Business, Underwriting, Policy Administration, Claims, Bonuses, Commissions, TPA Advisory, Customer Self-Service, and Regulatory Compliance.

Challenges

  • High cost of claims.
  • Poor Combined Operating Ratio.
  • Elevated Policy Administration Costs
  • Rapidly changing customer expectations.
  • Shifting demographics.
  • Slow adoption of technology in the insurance industry.
  • Significant reliance on legacy systems for business operations.
  • Lack of seamless integration between legacy and digital systems.
  • Disparate/fragmented operational systems.
  • Understanding the optimal management approach for a closed book of business.

Offerings

Crafting a comprehensive strategy to allocate resources effectively between legacy and digital infrastructure.

Transforming enterprise architecture to establish a unified framework, ensuring a seamless experience in business operations.

Establishing intelligent integration and touchpoints within legacy systems.

Conceptualizing use cases and innovatively developing new revenue models by transforming and monetizing legacy and historical data.

Utilizing digital technologies to optimize both top and bottom lines, broaden the customer base, improve retention, enhance customer experience, and target the right demographic.

Executing an omnichannel strategy to ensure consistency and synergy across all channels.

Restructuring business processes to simplify workflows, improve efficiency, and consolidate operational systems.

Highlights

Policy admin consolidation leading to 27% reduction in opex per policy.

Strategy and roadmap for merger and acquisition consolidation program.

Designed and built a new underwriting system leveraging Analytics and AI/ML cutting down the processing time by 42%

Fraud Detection Solution leveraging Analytics and ML. Improving detection rate by 300% leading to 15 million dollars over every 100 million